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Dear valued customer:
The COVID-19 outbreak has created a level of unpredictability for global businesses. We at Rhopoint Components have reviewed our policies and implemented steps to minimise disruption to our customers, whilst ensuring the health and safety of our employees as our number one priority.
Our management team are continually monitoring the situation and want to reassure you that we are taking this matter extremely seriously. We follow guidance from World Health Organisation and the UK government to ensure business continuity for all our customers and employees. Rhopoint Components would like to assure you that it is very much open for business at this time. We aim to provide all of our employees the safest working environment possible and have implemented the following steps:
In reaction to the government guidelines, the majority of our customer service staff are now working from home and have temporarily adjusted their working hours to suit. To ensure a quicker response to your queries please contact us via email rather than by phone using the appropriate address below:
Sales, Orders & Technical: firstname.lastname@example.org
Accounts Payable: email@example.com
Accounts Receivable: firstname.lastname@example.org
Deliveries will continue to be sent from our warehouse using your preferred courier method or our standard UPS service. Any changes to this will be notified in advance of shipment.
Rhopoint Components value your understanding, support, and assistance at this current time of uncertainty and hope that your families and employees remain safe. Please do not hesitate to contact us if we can be of any assistance.