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Support

Image of a phone representing our telephone support

Here at Rhopoint, we pride ourselves on giving the very best service by building an open, trusting, and professional relationship with all our customers.


Commercial Support

Our friendly and knowledgeable team are on hand to assist with pricing, quotations and any other queries you may have, including:

Buffer Stock Agreements

We’ll work closely with you to maintain a safe stock level of any products that you require and endeavour to keep costs to a minimum. This enables us to supply parts as quickly as possible to ensure as little downtime on projects as possible.

MOQ’s / MOV's

Ensure your budgets are met with negotiable Minimum Order Quantities (MOQ) on certain product ranges. This is also the case for Minimum Order Values (MOV). As a customer focused business, we try our best to avoid implementing these where possible. Speak to our sales team to discuss your requirements.

Scheduled Deliveries

Need a one off or scheduled deliveries for future requirements within the UK, Europe or other international countries? We are able to work with your specified timescales and arrange deliveries to best suit your needs via kanban, scheduled or call-off orders.

Quoting & Invoicing

We try to make our customers journey as easy and simple as possible. To achieve this we have made our quotation process accessible through all channels with a quote being sent ASAP to your inbox. For any invoicing queries, we have a dedicated team ready to help when you need them most.

Contact us for Commercial Support on: 01342 330470 | sales@rhopointcomponents.com

Product Support

Alongside our proficiency in commercial support, we also have several qualified engineers within our team that can offer in depth product knowledge and support when you need it most.

Our expert team have been working closely with our manufacturing partners for many years, placing us in a unique position to advise on projects, whether specialised custom or standard stocked parts.

As part of our product support, we offer the following:

Stocked Items

A range of standard stocked items in our UK warehouse, available for immediate dispatch.

Short Lead Times

Need something quickly? We offer short lead times available for supplier stocked items and some custom parts. Contact us for more details.

Customised Products

We offer customisable options for many of our products. View our Customised Parts page for further information on this service.

Ancillary Services

  • Tape & Reeling (SMD, Radial, Axial)
  • Component Cropping & Preforming
  • Barcoding

Contact us for Product Support on: 01342 330470 | sales@rhopointcomponents.com

Live chat

Example of a live chat window with a Rhopoint Components employee

Get help now through our Live chat service.

Our advisors are ready to help:
Monday – Friday from 9.00am to 17.00 GMT.

If you’d like to contact us outside of these times, please email us on: sales@rhopointcomponents.com

We’ll aim to respond within 24 hours.

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